Endojamaica

Policies & Procedures

Appointments & Scheduling

  • By Appointment Only: Patients are seen strictly by appointment. To schedule a visit, please call us at 876.906.4780 or 876.668.8880. You may also reach out via our online Contact Form, and we will respond promptly to find a convenient time for you.

  • Recall & Follow-Up System: To ensure the long-term success of your treatment, we maintain a dedicated follow-up system. Once your endodontic treatment is complete, we will contact you by phone or email to schedule a follow-up visit so we can assess the healing and function of your treated tooth.

Appointment Confirmations

To help you keep track of your scheduled visits, we send the following reminders:

  • 5 Working Days Prior: You will receive an email reminder.

  • 2 Working Days Prior: Our team will call you to confirm your scheduled time.

Note: For longer, specialized procedures, a deposit is required at the time of booking to secure your operating room.

Rescheduling & Cancellations

  • Required Notice: If you need to cancel or reschedule your appointment, we kindly ask that you notify us by phone at least two working days in advance.

  • Late Cancellations & No-Shows: If you fail to provide the required two working days’ notice, any deposit paid to secure that appointment will be forfeited.

Financial & Insurance Policies

  • Payment Methods: For your convenience, we accept cash, debit cards, manager’s checks, and all major credit cards.

  • Insurance: We do not accept health insurance directly. However, we are happy to assist you by preparing your insurance claim forms to help you secure a speedy reimbursement from your provider.

  • Treatment Deposits:

    • A non-refundable deposit of $200 USD is required to reserve an operating room for appointments that require dedicated treatment time.

    • This deposit will be credited directly toward the cost of your treatment.

    • The remaining balance must be paid in full on the day of your appointment prior to the start of your procedure.